Prisani INC (hereinafter referred to as “we” or “the Company”) respects and values ​​your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, and use our website, and when you purchase products such as Knitted Blanket, Wool Blanket, Summer Blanket, and Plush Blanket.

By using this website or submitting personal information to us, you indicate that you have read and understood this Privacy Policy.

  1. Information We Collect

When you browse the website, create an order, or contact us, we may collect the following information:

Order Information

When you purchase goods, we may collect:

Name Shipping Address Postal Code Email Address Phone Number
Order Information Purchase History Shipping and Logistics Information
Contact Information

When you contact us via email, website forms, or other means, we may retain information you voluntarily provide, such as your name, email address, and the content of your inquiry.

Website Usage Information

When you visit this website, we may automatically collect certain technical and usage information, such as:

IP ​​address
Browser type
Device type
Operating system
Access time
Browsed pages
Website operation logs
Source page, etc.

  1. How We Use Your Information

The personal information we collect is primarily used for the following purposes:

Processing and confirming your orders;
Completing product delivery;
Sending you order confirmations and delivery-related notifications;
Responding to your inquiries and customer service requests;
Processing returns, refunds, and related after-sales matters;
Improving website functionality and shopping experience;
Maintaining the normal operation of the website;
Preventing fraud, abuse, or unauthorized activities;
Complying with applicable laws, regulations, and legal requirements.

We will not use your personal information for any purpose unrelated to the purpose of collection without your consent, unless permitted or required by law.

  1. Payment Information

When you make a payment on the website, the payment may be processed by a third-party payment processing service provider.

To protect your payment information, we do not store complete payment credentials such as complete bank card numbers and security codes on our servers.

Payment service providers may process your payment information in accordance with their own privacy policies and security standards, and take appropriate measures to protect payment transactions.

  1. Information Sharing

Where necessary to provide website services and complete orders, we may share limited information with relevant service providers, including:

Payment processing service providers;
Logistics and delivery service providers;
Website hosting and technology service providers;
Customer service and communication service providers;
Legal, regulatory, or governmental agencies (where required by law).

We will not sell or rent your personal information to third parties for their independent marketing purposes.

We require relevant service providers to process personal information only to the extent necessary to provide the corresponding services and to take reasonable measures to protect the relevant information.

  1. Cookies and Similar Technologies

This website may use cookies and similar technologies to help the website function properly, remember your preferences, analyze website usage, and improve user experience.

Cookies may be used to:

Save shopping cart information;
Remember website settings;
Improve website functionality;
Analyze website visits;
Improve website performance and user experience.

You can manage or delete cookies through your browser settings. If some cookies are disabled, some website functions may not work properly.

  1. Information Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, use, modification, disclosure, or loss.

However, please note that internet transmission and electronic storage methods cannot guarantee absolute security, therefore we cannot guarantee that information will be absolutely secure in all circumstances.

  1. Information Retention Period

We retain your personal information only for the period necessary to achieve the purposes for which it was collected.

Orders, transactions, and related business records may be retained in accordance with applicable laws and regulations, tax requirements, accounting requirements, and the time required to resolve potential disputes.

When personal information is no longer necessary for business or legal purposes, we will delete, anonymize, or take other appropriate measures in accordance with applicable regulations.

  1. Your Privacy Rights

Depending on applicable laws in your region, you may have some or all of the following rights:

To inquire whether we retain your personal information;

To request access to your personal information;

To request correction of inaccurate information;

To request the deletion of specific personal information;

To object to the processing of specific personal information;

To request restriction on the processing of certain information;

To request a copy of your personal information, where applicable;

To withdraw previously provided consent.

If you wish to exercise your rights, you can contact us through the contact information listed in this policy.

Before processing your request, we may need to take reasonable steps to verify the identity of the requester to protect your personal information from unauthorized access.

  1. Children’s Privacy

This website primarily provides home blankets to general consumers and does not primarily serve children.

If we discover that we have unintentionally collected personal information of children under the legal age, we will take reasonable measures to delete the relevant information, to the extent permitted by law.

  1. Third-Party Websites

This website may contain links to third-party websites or services.

When you visit a third-party website, that website’s privacy policy and data processing rules will apply to your information. We are not responsible for the privacy practices of third-party websites and recommend that you read their privacy policies before using related services.

  1. Updates to the Privacy Policy

We may update this Privacy Policy based on business changes, website function adjustments, or changes in applicable laws and regulations.

The updated Privacy Policy will be published on this page and the latest version will be indicated by an updated “Effective Date”.

We recommend that you check this page periodically to understand how we protect your personal information.

Thank you for trusting Prisani INC. We value your privacy and are committed to handling and protecting your personal information in a reasonable and transparent manner.

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